Prevent Customers from Grabbing the Wrong Order(item on counter)

Started by Rick Astley in Retail Coffee Business. Last reply by Macallie Atkinson yesterday. 3 Replies

My shop runs the problem when we are extremely busy that customers sometimes grab the wrong item or an item that isn't theirs when it is set up on the counter. Given we do coffee, small food items, smoothies, and baked goods, some of them come up at different times. We have one receipt printer and we call orders by name. The most common example is a customer grabbing the wrong smoothie. They see a red one, for example, and they think its theirs because they ordered a strawberry smoothie. Whats…Continue

Tags: customer, receipt, shop, coffee, orders

No more regional competitions : Latest news from the SCAA

Started by Macallie Atkinson in Barista Competitions & Events yesterday. 0 Replies

It appears that there is no discussion taking place in the Barista Exchange about the latest upset involving the SCAA's decision to pull the plug on RBC... Does anyone on this site even care? How is it not a major discussion point? As a 5 year member of the BGA, my membership has been violated by the fact that the SCAA did not reach out for any help or feedback before announcing the news via SPRUDGE.I know I am not the only one who is totally upset at the fact that now there are only 50…Continue

Tags: competition, regional, RBC, USBC, SCAA

Need advice on where to start

Started by Alex Morales in Baristas Looking for Work. Last reply by Alex Morales Jun 30. 2 Replies

I love coffee and have been applying to barista jobs. Would love to work at a place like Blue Bottle or Intelligentsia but the application process is tuff. Need advice. Should I consider trying to work at a big chain (Starbucks) or something like that to get some experience, or will that be looked down on when I try to get hired by the premium roasters. I spoke to some friends and they said I needed experience on the strada which I don't have, and not sure how to get easily. I am not in a big…Continue

Mahlkonig Guatemala Coffee Grinder For Sale

Started by Nathanael Kaiser in Classifieds. Last reply by Pedro Calcaño Jun 25. 2 Replies

Hello All,I have a Mahlkonig Guatemala Coffee Grinder for sale. Used but in great shape. Hardly any cosmetic wear. $1250 OBO. I will happily ship within the US. I can quote you shipping but expect around $45-$60.Also haveFetco CBS-2052e ($800 OBO)Fetco CBS-2031e ($650)Thanks!…Continue

Tags: Fetco, Mazzer, Guatemala, Grinder, Mahlkonig

Yocto thermcouple with artisan

Started by sara macdonnell in Coffee & Roasting Jun 24. 0 Replies

HiIm trying to set up a yocto thermocouple to artisan but I can't get artisan to read the yocto. The tocto is registering temperatures but artisan is not reading the yocto. I'm on Artisan 9.4. Does anyone have any advice to get these two to work together?Continue

Japanese Coffee Culture?

Started by Trương thanh in Coffee & Roasting Jun 23. 0 Replies

Evening all. So I read a few years ago when I first came across Jamaica Blue Mountain coffee, that 80% of it is shipped to Japan... I was surprised when I heard this, just because JBM coffee is so highly thought of (albeit also considered gimmicky/over-rated by some) so I was wondering if anyone can shed some light on this- Quả óc chó giá rẻ Does Japan have a really great coffee scene or is there some other explanation? At the moment I'm…Continue

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Macallie Atkinson replied to Rick Astley's discussion Prevent Customers from Grabbing the Wrong Order(item on counter)
"The service window should have a barista close by in order to not only call the name first then the drink type, bu to also make sure the drink is delivered correctly by making eye contact and simply stating the name of the order. That is by far the…"
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No more regional competitions : Latest news from the SCAA

It appears that there is no discussion taking place in the Barista Exchange about the latest upset involving the SCAA's decision to pull the plug on RBC... Does anyone on this site even care? How is it not a major discussion point? As a 5 year member of the BGA, my membership has been violated by the fact that the SCAA did not reach out for any help or feedback before announcing the news via SPRUDGE.I know I am not the only one who is totally upset at the fact that now there are only 50…See More
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