What to do about rowdy kids & their moms who allow it...?

Started by Alyssa Anders in Retail Coffee Business. Last reply by Mike McGinness yesterday. 1 Reply

So I'm new here and literally signed up just so I can get some advice on this topic.I own an pretty upscale coffee shop & craft beer/wine bar in a small town. I've only been open for a year but business has been really amazing! The thing about small towns though, is everyone knows everyone and I have to be careful what I say and do (I used to manage a coffee shop in a VERY busy tourist location in Hawaii so the difference is, I could tell people to buggar off and refuse service to a**holes…Continue

Best Practices: Firing Bad Staff (even if they're a friend of yours)

Started by Levi Andersen in Retail Coffee Business on Thursday. 0 Replies

Hey everyone,As cafe owners, we develop relationships with our employees, and this is great. But what do you do when a 'friend' who is also an 'employee' isn't a fit anymore?I teamed up with Drew from Stone Creek Coffee in Milwaukee, he has a degree in counseling and is a barista, and we did a 3 part podcast on this topic.Part 1 - How to avoid the need to fire anyone everhttp://audiocafepodcast.com/37Part 2 - How to conduct the firing while…Continue

Tags: friends, employees, fire, firing, hiring

Growing Hops

Started by Trương thanh in Off Topic on Thursday. 0 Replies

I know a few folk on here are growing hops for their home-brew or just for fun.Thought it would be nice to start a thread, perhaps we can add picture updates etc.Im currently growing :SantiamBramling CrossMagnumNorthern BrewerGalenaAll were 2014 Rhizomes or starter plants purchased online . Santiam was a pot plant project , growing up strings up the back of our house. Was going well until Spidermites moved in during the last critical few weeks before harvest. This year after cutting it back…Continue

Inaugural Golden Bean North America

Started by Jen Hurd in Barista Competitions & Events on Wednesday. 0 Replies

We're getting really close to the first Golden Bean North America!  This coffee roaster competition and conference has been happening in Australia for ten years, and the first North American version will be in Portland, Oregon on September 16-19.  It's a great place to learn and network, and of course, compete. We've got some awesome speakers lined up, including WBC Pete Licata, Brigitta Nemes of UTZ Certified, Josh Fields of Compak America, Mery Santos of the International Women's Coffee…Continue

Tags: Portland, competition, conference, roasting, coffee

Brewing Iced Chai

Started by Alexander Stephen Root in Barista Exchanges & Travel. Last reply by Jen Hurd on Monday. 3 Replies

Hey there, world of BX! I've had a concept mulling around in the back of my mind for a while, and I'm finally at the point where I'd like to start testing it out.I work with Starbucks, and have worked with other chain-styled coffee houses in the past. One day I hope to open my own company with multiple stores, but run it as if it were a bridge between the classic 'corporate coffee' model and a mom-and-pop cafe. I'd want much of my ingredients and drinks as handmade as possible. Specifically,…Continue

Danesi Espresso Coffee - Opinions?

Started by Trương thanh in Espresso on Monday. 0 Replies

I tried some Danesi coffee from a local coffee shop and liked it but I am interested in opinions of it. The type that I tried was the decaf that I needed to buy for guests but I am interested in the Doppio Danesi or the Gold as well. How do this brand of espresso coffee stack up against the other brands out there (i.e. Illy, etc.)? Also, where should I purchase it? I checked out Roma Espresso but I wanted to know about other vendors out there since I have never dealt with Roma. I have purchased…Continue

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Mike McGinness replied to Alyssa Anders's discussion What to do about rowdy kids & their moms who allow it...?
"Your choice: continue to let her walk on you like a doormat or not. Screw worrying about offending her, she obviously has no problem being oblivious and offensive to others. But of course in private not public let her know she either needs to…"
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Thursday
Alyssa Anders posted a discussion

What to do about rowdy kids & their moms who allow it...?

So I'm new here and literally signed up just so I can get some advice on this topic.I own an pretty upscale coffee shop & craft beer/wine bar in a small town. I've only been open for a year but business has been really amazing! The thing about small towns though, is everyone knows everyone and I have to be careful what I say and do (I used to manage a coffee shop in a VERY busy tourist location in Hawaii so the difference is, I could tell people to buggar off and refuse service to a**holes…See More
Thursday
Levi Andersen posted a discussion

Best Practices: Firing Bad Staff (even if they're a friend of yours)

Hey everyone,As cafe owners, we develop relationships with our employees, and this is great. But what do you do when a 'friend' who is also an 'employee' isn't a fit anymore?I teamed up with Drew from Stone Creek Coffee in Milwaukee, he has a degree in counseling and is a barista, and we did a 3 part podcast on this topic.Part 1 - How to avoid the need to fire anyone everhttp://audiocafepodcast.com/37Part 2 - How to conduct the firing while…See More
Thursday
Trương thanh posted a discussion

Growing Hops

I know a few folk on here are growing hops for their home-brew or just for fun.Thought it would be nice to start a thread, perhaps we can add picture updates etc.Im currently growing :SantiamBramling CrossMagnumNorthern BrewerGalenaAll were 2014 Rhizomes or starter plants purchased online . Santiam was a pot plant project , growing up strings up the back of our house. Was going well until Spidermites moved in during the last critical few weeks before harvest. This year after cutting it back…See More
Thursday
Jen Hurd's discussion was featured

Inaugural Golden Bean North America

We're getting really close to the first Golden Bean North America!  This coffee roaster competition and conference has been happening in Australia for ten years, and the first North American version will be in Portland, Oregon on September 16-19.  It's a great place to learn and network, and of course, compete. We've got some awesome speakers lined up, including WBC Pete Licata, Brigitta Nemes of UTZ Certified, Josh Fields of Compak America, Mery Santos of the International Women's Coffee…See More
Wednesday
Jen Hurd posted a discussion

Inaugural Golden Bean North America

We're getting really close to the first Golden Bean North America!  This coffee roaster competition and conference has been happening in Australia for ten years, and the first North American version will be in Portland, Oregon on September 16-19.  It's a great place to learn and network, and of course, compete. We've got some awesome speakers lined up, including WBC Pete Licata, Brigitta Nemes of UTZ Certified, Josh Fields of Compak America, Mery Santos of the International Women's Coffee…See More
Wednesday
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4 What to do about rowdy kids & their moms who allow it...?

What to do about rowdy kids & their moms who allow it...?

Posted by Alyssa Anders on August 27, 2015

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