Denise Smith
  • Female
  • Tullahoma
  • United States
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Latest Activity

Denise Smith replied to Phillip Howerzyl's discussion Wanted: Used Espresso Machine (working or not)
"Did you see the post about someone selling out their store... It looks like a new machine. Plenty of other items too. Cafe Equipment - Whole Cafe or By Item Started by Matt Chrisope in Classifieds on Saturday."
Nov 24, 2015
Denise Smith replied to Lauren Evans's discussion Best Supply Company
"We buy from a number of supplies... WEBsturantstore.com is one of the main ones. Serious Sips, Barista Pro Shop, several others... it depends on what you are looking for."
Feb 5, 2015
Denise Smith posted a discussion

Forum for helping each other with ‘Coffee Shop Manager, POS’

I would like to start a group where we could help each other learn how to use Coffee Shop Manger V3. We just had an upgrade and their ‘support’ program is not at all supportive. They are great when you call tech support (if you have 24 hours for them to get back with you) and can tell them exactly what isn’t working. But they expect their customers to have a computer background and a level of expertise that isn’t realistic. So if we stick to how to do things and fix things, then maybe we can…See More
Oct 10, 2014
Denise Smith commented on Matt Milletto's group American Barista & Coffee School Grads
"Dennis McQuid, I understand what you mean. ABCs spoiled us too. They were our first contact in the Specialty Coffee World and none has measured up to them. POS systems are the worst! We have tried two different companies and there…"
Oct 10, 2014
Denise Smith replied to Mike's discussion Kitchenless breakfast foods?
"Vollrath induction burners are what use to cook on."
Jan 14, 2014
Denise Smith replied to Mike's discussion Kitchenless breakfast foods?
"Our codes did not require a hood vent but I knew there would be smells and smoke with the panini grill. We installed a super quiet extra strong exhaust vent/fan. It is the same type we have in the bathrooms. We have another one over our convection…"
Jan 14, 2014
Denise Smith posted discussions
Jan 14, 2014
Denise Smith replied to Rick Astley's discussion Space between bar edge and espresso machine
"The depth of my tamping pad plus a bit for knuckle clearance."
Jan 13, 2014
Denise Smith replied to Tara Peloquin's discussion WIFI
"We have been using WebBeams for nearly 5 years now. It keeps our customers on one side a fire wall with our business on the other. Each customer needs a case sensitive code which is generated at the cash register/ P.O.S. . You designate a fee and/…"
Jan 13, 2014
Denise Smith replied to Adrian Badger's discussion Tip / Gratuity Distribution
"May 2011 federal law changed regarding tips. If you do not know what is says you better read it and change your practices if you haven’t already complied to the new laws. If the Labor Dept. does an audit on your labor wages and tips practices…"
Jan 13, 2014
Denise Smith replied to Toriander's discussion Barista Etiquette
"We include the cleanliness as part of the training. A average barista can make a good drink... A Great Barista can make a great drink, while speaking to the customer and keeping their station clean. We explain to our crew that the barista station is…"
Jan 13, 2014
Tom Dove replied to Denise Smith's discussion Environmentally friendly may not be friendly...
"I would love to hear more on this"
Aug 28, 2012
Brady replied to Denise Smith's discussion Environmentally friendly may not be friendly...
"Thanks for the info on this. Figuring out the tradeoffs of "environmentally-conscious" products can be really tough. I too have had trouble reconciling the benefits of corn-based cups with what I know are the serious environmental…"
Aug 28, 2012
Denise Smith replied to Denise Smith's discussion Environmentally friendly may not be friendly...
"I recently found out there are no commercial composting places anywhere near us so the 'city' (town) I live in just put all my fancy environmental cup in with the rest of the plastic. So I've been paying over 24% more than I needed to…"
Aug 27, 2012
Denise Smith posted a discussion

Environmentally friendly may not be friendly...

I have recently discovered that the "Earth Choice" recyclable/compostable cups I have been using may not be as environmentally friendly as I thought. It seems their maker Ingeo uses a corn product to make them. The corn they source is a mix of non-GM corn and GM corn. I do not support Genetically Modified crops. Giant companies like Monsanto have been taking over smaller farms and suing farmers and organic growers who have been farming for generations, because of GM plants blowing into fields…See More
Aug 21, 2012
Denise Smith replied to Zach Z's discussion Chocolate for a Mocha
"I agree! MONIN Dark Chocolate sauce. It is thicker, less water weight for shipping but not a powder so less mess and waste on the counter by employees. I have tasted a couple other chocolates that taste better but they were not as affordable.…"
Jul 9, 2012
Denise Smith replied to Neal's discussion Where do I start?
Apr 14, 2012
Denise Smith replied to Neal's discussion Where do I start?
"Attend The American Barista and Coffee School if you can... if you can not buy their books. We have been open for 3 years now and it is still the best investment we made into this business."
Mar 14, 2012
Denise Smith replied to Andrea Rising's discussion What do you think about Coffee Shop Manager POS?
"We had Selby Soft SP-1 for the nearly the first 3 years. If you use them be sure to send them your full menu Before you go active with it and make sure they have time to program and make changes for you. We did not follow the normal procedures and I…"
Jan 17, 2012
Denise Smith replied to Andrea Rising's discussion What do you think about Coffee Shop Manager POS?
"We had Selby Soft SP-1 for the nearly the first 3 years. If you use them be sure to send them your full menu Before you go active with it and make sure they have time to program and make changes for you. We did not follow the normal procedures and I…"
Jan 17, 2012

Profile Information

What is your position in the coffee industry?
barista, manager, coffee shop owner, coffee enthusiast, entrepreneur
Where are you located? ( City and Country )
Tullahoma, TN, USA
How many years have you been in the industry?
Opened March 27 2009
If you are a barista or shop, are you interested in a barista exchange with another coffee shop/barista?
yes
Tell us more about your coffee shop or barista skills.
We renovated a 1928 house that had been used for a small business and had a fire in one room with extensive smoke and water damage. We gutted it and rebuilt and it's now quite the show piece.

We have had some down sides like termites, Coffee Prophets, and Crossroads Espresso, and a corner of the foundation that needed to be rebuilt; all took their toll on our finances. It's been a year now and we have made it this far and don't plan on giving up anytime soon. We have artists and musicians seeking us out now. We have guests who come from out of town, out of state, and even some from out of country who stop in to see our place and coffee and lunch.
What cities or countries are you interested in traveling to?
Scotland, Wales, Ireland
About Me:
We've been pursuing our goal of owning an independent specialty coffee house for several years. In 2003 we started looking for a location. In Oct 2006 we attended ABC in Portland, OR for our Barista & business training In February of 2007 we bought the land and were planning to build from the ground up... then the property (with building) next door became available.. In Sept 2008 we purchased it and started the renovations.
March 27th 2012 we will celebrate 3years of business!!!
About My Company:
The Celtic Cup Coffee House is a community oriented coffee house. Every step of the way we have included friends, family and others in our community to tell us what they would like to have in a coffee house. This has really connected us with the community and there is a sense of pride and connection now with a great number of people. Everyone has been very supportive and we are truly blessed to be in such a wonderful community.

The Celtic Cup Coffee House is a Specialty Coffee House with an old world atmosphere. We celebrate the Celtic heritage of our community while serving the best coffee in Coffee County (an beyond).
We're about Great Coffee, Great Company, and a Great Community!

Our menu includes Specialty coffees, espresso beverages, teas, blender drinks, soups, sandwiches (including panini), specialty salads, pastries, and cookies. We will also offer Bridies (a Scottish meat pie), shortbread, scones, and tarts. On special events we often have Scotch eggs, Corned beef & cabbage and any number of other old world traditional dishes.We now have our beer license and serve domestic and import specialty beers.

On the second Saturday of each month we host an afternoon tea complete with porcelain tea cups, silver trays, table cloths and the works. We use an inspiration for each event. (Jan, Hogmany/ Robert Burns; Feb Chocolate & St Valentines Day; March St David & St Patrick; April Easter & Spring time; ...in July we will drink coffee not tea as we celebrate America's Independence; Oct, Pumpkins; Nov, Thanksgiving; Dec, Christmas). February 2012 we had our first live music during the Tea. April 2012 brings The Mad Hatter's Tea Party as well as 'Cricket & Snail' (live music). In June of 2012 we will celebrate the Queen's Jubilee.

We have an ever growing and changing retail area. We now sell a wide variety of Two Leaves and a Bud. We have an assortment of CDs from the many talented musicians who have performed here at The Celtic Cup Coffee House. We also have flags from many of the Celtic nations and a number of other items. We recently added handmade pottery from Emerson Creek Pottery. We also now carry beautiful jewelry from Sweet Romance, an American made company.
What is your favorite thing about the coffee industry?
All the wonderful people I have met and the adventure of learning something new each day.
Website:
http://TheCelticCup.com

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Comment Wall (3 comments)

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At 10:36pm on August 25, 2008, Steve said…
Best wishes on your new coffe shop!!!!!!!!!!!!!!!!!!
At 7:40pm on August 25, 2008, Mitch Buckner - Bella Caffe said…
Goodluck on everything. Let me know if you have any questions or need any help. I'll be in Nashville late September so Ill see if I can manage to get by & see you.
At 1:08pm on July 29, 2008, Taylor said…
There are a few commercially made that are close. Try Duncan Underglazes (CN073 may be a bit on the bright side) or Duncan "Gallery Opaque" Gloss glaze (GO135 Candied Apple Red) is pretty close. Duncan has a good selection, but some others to try are Mayco and Spectrum. In Colorado we use www.milehiceramics.com out of Denver, but if there are any supply shops near you they are a good place to ask around. If you are in for making your own, though, I'm no expert... I have a friend I can call but it may be some time before I can get the recipe. I'm game to try because it was almost perfect, but if you don't have a glaze kitchen it may not be worth it. Good luck, let me know if you want the recipe!
 
 
 

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