Maggie! I read this and was laughing because I could not believe someone else had this happen in their store too! Then I realized you were the one that posted it!
Two young kids the other day came in, presumably brothers, maybe 8 or 9 years old. They paced back in forth in front of me for awhile, from the bakery case to the bottled drink case, looking at the menu board, and back. Finally, in a voice reminiscent of a stereotypical college professor, kid #1 ordered,
"Yes, we'd like a tall cappuccino, a muffin, and a biscuit. And I have this..." and then slides me a drink punch card with only 2 punches on it.
I punch the card, slide it back and say, "I'm sorry, we don't have biscuits"
Kid #1 looks at me like I'm nuts. "Okay then, a tall cappuccino and a muffin"
"Alright, that will be $5.50"
Again, the kid looks at me like I'm insane, for requesting money. "But we had that card," he says.
"Yes, but it wasn't full. You see, you get a free drink when it's full. But even if it had been, you'd still have to pay for the muffin."
Kid #1 turns to kid #2 and says, "Do you have the money?"
Kid #2 steps forward and hands me a pocket full of lint and a paper clip, as if it were money.
At this point I'm getting really weirded out, "I'm sorry... umm.. I need actual money"
Kid #2 look dejected and returns the lint and paper clip to his pocket.
Then Kid #1, the one that asked, "Do you have the money?" steps forward and hands me A MASSIVE WAD OF TWENTY DOLLAR BILLS. At least $200 in twenties.
Shocked, I just stare at it for a second - where the hell did this 9 year old kid get that much money?? And where are these kids' parents??
I tell him I only need one twenty. I give him his change and drink and muffin. They leave.
Then the entire cafe, which began watching this entire transaction early on, employees and customers, erupts, "What the hell was that!???????"
Weirdest customer experience of my life.
had a guy come into a shop i was working at a couple months back, big redneck dude, and asked me to change the music station cause he "wasn't in the mood for jazz." i thought that was pretty strange. i didn't change it, if miles davis offends you, you can leave.