Agggro customer alert!

Started this discussion. Last reply by Joseph Robertson Mar 11, 2010. 16 Replies 0 Likes

So how would you handle a customer who is incredably rude to one of your barista? Rude doesn't really cover it... The customer has passivly threatened the barista and clearly Just does not care for…Continue

La marzocco

Started this discussion. Last reply by Mike Sabol Feb 28, 2010. 10 Replies 0 Likes

How do you all feel about fully automatic grinders? -meaning it grinds the beans, doses & packs the shot. I don't think I like it at all . Because it only doses& grinds when the portafilter…Continue

Tully's

Started this discussion. Last reply by Ricky Sutton Feb 20, 2010. 1 Reply 0 Likes

So .... West coasties.. What are ya thoughts on Tully's ... I just joined the company and to be honest..... Well ... I wanted to hear it from someone elses mouth... Or not disprove me ... What do u…Continue

Tags: poor, quality, over, priced, undertrained

Work in San Francisco?!

Started this discussion. Last reply by Jay Caragay Jan 14, 2010. 2 Replies 0 Likes

There is no reason that a barista should have this much trouble finding work in this town. Surveying the quality of profesionalism and just the quality of drinks, how Can employers continue to employ…Continue