Paolo Panicco's Blog – September 2013 Archive (1)

Service and Customer relationship building

Is it enough to have a friendly face and smile for each order or should we go further for customers? its always been the job of the marketing team to push the image , service and products of Cafe's , Roasters , and Bistros . I grew up in cafes and tasted the best of service and the worst and i found that if staff are not excited about there job title or just do the job cause they need a job.  This affects the Customer consumption perception of the SHOP , the PRODUCT and the PRICE and STAFF…

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Added by Paolo Panicco on September 20, 2013 at 3:05pm — No Comments

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2013

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