Paolo Panicco
  • Male
  • South Africa
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Take Away Cups

Started Oct 11, 2013 0 Replies

As a micro roaster i need to supply takeaway cups because in ZAMBIA and SA cups must be ordered inn from ASIA ,USA or UK in 1000 unit box's of a crate of X boxes per crate at CRAZY prises.Is there a…Continue

stainless steel porter filter baskets vs teflon coated porter filters Is there a taste difference to espresso?

Started this discussion. Last reply by Steffen Müller Dec 19, 2013. 1 Reply

I am planing to buy 3 porter filters 1 teflon 1 stainless bottomless 1 gage to compare the taste.i would love to hear from barista that have used teflon coated porter filter baskets.Continue

Tags: Steel, bottomless, Gage, Porterfilter, Stainless

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Profile Information

What is your position in the coffee industry?
barista, coffee enthusiast, consultant, entrepreneur
Where are you located? ( City and Country )
Cape Town South Africa
How many years have you been in the industry?
2 years
If you are a barista or shop, are you interested in a barista exchange with another coffee shop/barista?
yes
Tell us more about your coffee shop or barista skills.
Txt
What cities or countries are you interested in traveling to?
all alternitive Black bar coffee destinations
starting in italy and the usa and growing to the modern places like South Korea , Japan , Aus
About Me:
Txt
About My Company:
Txt
What is your favorite thing about the coffee industry?
service design and product design
Website:
http://www.facebook.com/paolo.panicco.1?ref=tn_tnmn

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Paolo Panicco's Blog

Service and Customer relationship building

Posted on September 20, 2013 at 3:05pm 0 Comments

Is it enough to have a friendly face and smile for each order or should we go further for customers? its always been the job of the marketing team to push the image , service and products of Cafe's , Roasters , and Bistros . I grew up in cafes and tasted the best of service and the worst and i found that if staff are not excited about there job title or just do the job cause they need a job.  This affects the Customer consumption perception of the SHOP , the PRODUCT and the PRICE and STAFF…

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