my current barista setup looks like this: 14 shifts a week, 645a-2p and 2p-915p each day. my good friend dave and i handle the first half of the week, and my two newest employees (keith and amy, both great baristi) handle the last half, with me around to float in the mornings most days. today i wasn't available in the morning and keith got slammed. the friday/saturday/sunday block tends to be pretty busy in the morning, and since i work monday/wednesday and float for dave tuesday/thursday, i was considering hiring a non-barista to run the register, brew airpots, wash dishes, etc. from 8a-12p friday/saturday/sunday at a slightly lower pay rate. really all they'd need is the ability to be cheerful, intuitive, and follow instructions. the idea would also be that eventually they might get barista training. so a couple questions:
1) have other shops had luck hiring employees at a lower pay grade to do these jobs? high schoolers, etc?
2) do these employees run a good chance of turning into qualified baristi down the road, provided they're trained properly?
any thoughts would be appreciated!