Matt, it is just a coincidence really- I just did a tasting at a womens home here in ballard where we ran coffees through her Saeco office system machine. She is looking for locations to place these machines and this may be a good option for the gentlemen to get a machine that will have an operator/ maintenance program that he will not have to endure. Also I would never recommend something that I could not get my hands into, pull apart and completely clean. Also I enjoyed a really good Americano from it. The womens name is Katie Beck, and her email is email@example.com. If anything she will be able to educate you on the way to go possibly or be able to provide the service? I dunno, but she's savvy about this style of equipment.
Thanks for the helpful, friendly recommendations, all! (I'm the mooching friend). Matt's also suggesting the Nuova Microbar. Anyone have any experience with this one?
Any final word on this? Our office is now also considering super-autos.