So, we have not had any problems with our portafilters on any of our Nuova Simonelli espresso machines in the past but we just bought 2 new machines and the trouble began.
When we put the double spouts on each portafilter, they turn past center and end up being sideways (shot classes would be front and back and not side to side).
Before I tell you what I have tried, do you have any suggestions? It is about to drive me mad.
Also, before I get tons of posts about using naked portafilters in stead - we have thought about it but because we do catering and at times use small (8 oz cups), we need to be able to do singles.
Thanks for your help!