madness: silly person refuses to follow silly rules for silly reason

http://gothamist.com/2010/08/16/cops_eject_starbucks_customer_who_w...

Funny anyway, but I was hoping she got thrown out for refusing to say "venti".  Instead it was for not answering a simple question based on her own personal rules for how a bagel should be ordered everywhere in the world.  

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Chris said:
Brady said:
If someone walks up to the register and orders a "Tall", I'll smile, point to the cup stack, and say something like "our sizes are 12, 16, or 20oz, which would you prefer?".

What if I order a 'short'?
I've been to places where their smallest was an eight ounce, and I tell them not to feel obligated to fill it up with milk, I want to taste their espresso. With a twelve, I usually warn them not to fill it over half-way. I don't care that they charge me for eight or twelve, but I want something resembling a competition cappuccino (but with a doppio instead of a single shot) and invariably they feel the need for me to get my money's worth. In milk.
If the smallest cup your shop has is a twelve or eight, pleas consider at least a menu item that includes a traditional drink size.
What happens to an espresso in one of those?

For customers like you, me, and many in this community we added a "traditional cappuccino" about a year ago. It is 6oz and by default it is made with a double, but for those that want it really authentic we'll happily make it a single at no extra charge :). We strongly (yet politely) recommend it in ceramic (we have 6oz ceramics, saucers, and demi-spoons just for that drink, as well as 4oz ceramic for an espresso or macc) but will serve it to-go in a half-full 12oz if requested.
Brady said:
we added a "traditional cappuccino" about a year ago. It is 6oz and by default it is made with a double, but for those that want it really authentic we'll happily make it a single at no extra charge :). We strongly (yet politely) recommend it in ceramic

Couldn't ask for a better answer. Thanks!
I agree if I am ordering a capp for here server it in 5 or 6 ounce acf porcelain please

Chris said:
Brady said:
If someone walks up to the register and orders a "Tall", I'll smile, point to the cup stack, and say something like "our sizes are 12, 16, or 20oz, which would you prefer?".

What if I order a 'short'?
I've been to places where their smallest was an eight ounce, and I tell them not to feel obligated to fill it up with milk, I want to taste their espresso. With a twelve, I usually warn them not to fill it over half-way. I don't care that they charge me for eight or twelve, but I want something resembling a competition cappuccino (but with a doppio instead of a single shot) and invariably they feel the need for me to get my money's worth. In milk.
If the smallest cup your shop has is a twelve or eight, pleas consider at least a menu item that includes a traditional drink size.
What happens to an espresso in one of those?

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