Jeff Nicholson
  • Male
  • Gilbert, AZ
  • United States
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Profile Information

What is your position in the coffee industry?
coffee enthusiast
Where are you located? ( City and Country )
Gilbert, AZ
How many years have you been in the industry?
0
About Me:
I am in the beginning stages of research to open up a coffee drive-thru
Website:
http://2714840.myzrii.com

Comment Wall (5 comments)

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At 8:47am on November 14, 2009, Matt Selbie said…
Jeff. I would strongly recommend ensuring you know what customers are thinking about your business as you open and as you develop. Don't rely on social media to do this as its too subjective - but do find a way to stop the 35% customer defection rate prevalent in this business. On site, real-time feedback is the only way to do this - and we have a great way, low cost to do it that is being used bu coffee shops and pizza chains in Portland, OR. Would like to chat - Matt
At 8:12am on August 27, 2008, Jeff Nicholson said…
Anyone know a good roaster in the Phoenix, AZ area.
At 5:24pm on August 26, 2008, Angela Hill said…
Hi Jeff,

FYI.....depending on the roaster you choose to partner with, they can usually help with consulting and save you a lot of money (the expensive of hiring a consultant can be horrifying!).
At 12:09pm on August 25, 2008, Jeff Nicholson said…
I bought their book on how to open a drive thru, I am halfway through it and it has given me some money saving pointers.
Thanks for the suggestion.
At 11:18am on August 25, 2008, Mike Spence said…
Hi Jeff, You may want to start by checking out the American Barista & Coffee School (Bellissimo). They can definitely help you in figuring out what to do.
 
 
 

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