Mike Shipley's Blog (2)

Customer Service is Everything!

I'll post on this topic more later...

A quick link to a great compliment.

Art Petty on Managment

Added by Mike Shipley on January 30, 2008 at 5:04pm — No Comments

My greatest blog post ever...

This is the greatest blog I have ever posted...

It all started at 4:15am. I woke up after 4-5 hours of sleep, showered, shaved, dressed... no coffee yet. I get to the shop at 4:56 give or take. Amanda's mom drops her off as I begin the drip coffees. She's been having car trouble, as an owner you've got to appriciate an employee getting her butt to work on time at 5am without a car...

Shots timed and tested, bakery case full, coffees ready, chairs pushed neatly in to lined… Continue

Added by Mike Shipley on January 21, 2008 at 12:08pm — 9 Comments

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