Hey everyone. I run a coffeehouse in the DFW area and we are currently using VitalLink. Not happy at all - nothing is intuitive, there are many glitches in the screens, doesn't sync with anything. Anyhow, just not satisfied and is not doing what we need it to do.
I am a die-hard mac user and have been scouring the internet for mac based solutions with cafe options or just retail w/addons and modifiers that will work for cafes.
Found Lightspeed and its gorgeous & easy to use. But its not designed for our kind of environment. Is anyone in the coffeeshop world using it or know someone who is?
Also looking at Checkout for mac - any users there?
Sixth Sense Cafe?
Any input at all would be so helpful. I want to make sure I purchase the right software the second time around.
I feel your pain with Vitalink. I've known a few others who have had problems similar to what you described. Being a Mac fan myself I would recommend going with one of the Tablet POS systems. Lightspeed is good but geared a bit more towards the retail sector rather than the hospitality and food industry. There are a variety of tablet based POS systems that run on either the iPad or other tablets and are specifically designed for cafes.
My personal recommendation would be to check out Own Point of Sale. Its very user intuitive (requires no training of employees) and cloud based. Being cloud based you can check all of your sales data, employees who are clocked in, change menu items, etc. from your Mac at home, work, or wherever you are. It runs on the biggest tablet out there and provides a wide variety of features but isn't too complex or overrun with unnecessary features. Check them out at Ownpointofsale.com
As mentioned below, Square is a great application but its primary goal is to process credit cards. It is not nearly as robust as others I've seen but it can have a simple menu and accept credit cards. Definitely not a full POS.
Awesome video! I hope he does well =)
This looks interesting. I couldn't find it in the app store - mind giving me some info on how to contact?
Jeff Hoeppner said:
Jeff, what has your experience been with OWN? I was not happy at all with my demo, but I really like the potential and I'm kinda waiting for them to get things more in order to try again. I also think that it's expensive relative to what other cloud POS systems are charging, especially when you start adding terminals.
Jeff Hoeppner said: