I am having a helluva time getting anyone at CSM to respond to my queries on the status of an updated machine I paid for 5 weeks ago. Seems like once the cash is in hand, the service and communication disappear. I have tried emailing T. Bronson, Fred Dilkes, Andrew Valdez, Guy Talluto. Their Facebook page doesn't allow posting. Any one have some contact info? Thanks.

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Thanks, Sheena. Even when we get someone, we get no resolution. Have twice since paid for things they missed, now is a 3rd and reneging on the upgrade to newer version. Seems like this company is failing swiftly. Wish I had known.

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