Thank you Starbucks for making your "dry" cappuccinos hot milk with foam sitting on top so that this morning when a lady orders DRY and i give her extra foamy all the way thru instead of sitting on top she tells me "you don't know what dry means. Dry means this much foam" and i said "yes ma'am if you take a drink you'll see its going to be extra foamy all the way through the drink so you get to enjoy the foamy all the way to the bottom" she hands me a nickel and says i don't know what i'm doing.
Thank you starbucks for naming a vanilla latte with caramel on top a Macchiato. Instead of the traditional 2.5 oz hot drink. So now people come to me and order a 20 oz blended macchiato.
Thank you for over sweetening your drinks and getting the term "burnt" to describe drinks that aren't sugared up.
Thank you Starbucks for completely slapping espresso in the face.
Many indies gripe, but then they all mimic layout, menu, etc. of Starbucks. The only thing different is, more often than not, these indies are worse.
Distance yourself from all things Starbuckian by quality, menu offerings, and ambiance. People will catch on fast.