I stopped by the bakery yesterday and found a bunch of strawberries that weren't mine. I asked my bakery manager if she knew anything about them, and she said that one of my bakers had asked her a few weeks back if he could use the kitchen to make desserts for a friend's wedding. She told him he should ask me. Since he didn't do that, I feel he does not respect me nor his manager, and I no longer trust him.

First of all, I know the first mistake I made was not making this clear as a company policy. However, since my manager did tell him to ask me first and he did not, so I think it was fairly clear that this was something he would need permission for. So the first issue is to let him know he has broken my trust, and he will have to rebuild that if he wants to continue working with me.

So I've decided ultimately my policy is that employees are not allowed to use company facilities for competing businesses. If they want to pursue freelance work on their own time using their own facilities, I'm going to say that's fine. But philosophically, I am expecting my employees to support my company vision, and that includes bringing business in. I feel very comfortable with this decision.

My question is how does trust get rebuilt? Is it even possible? I feel like he's a good guy so I do want to treat him with respect. It's such a complicated issue.

Views: 712

Reply to This

Replies to This Discussion

So I met with him last week asked him about the incident. He said that he had done a little work for about 2 hours before clocking in. He seemed a little nervous about his response, but I did not push him, nor did I accuse him of doing anything wrong or embarrass him in any way. I simply told him that I have decided that the kitchen is not to be used for personal use.


In my opinion, even though I did not say he had done anything wrong, I do believe he thought he had been caught doing something wrong, so he did seem to act a little subdued last week. But soon, I hope that we are able to rebuild the trust that appears to have been temporarily broken (by him going against his manager's advice and not asking me in the first place). We have always had good communication, and I hope to support his goals and aspirations moving forward, for a mutually beneficial relationship.

The Problem is the Bakery Manager . He ask the Bakery manager and they sould of said I will check with the owner. I say the the Bakery manger should know who has the right to use the kitchen and should asked. they passed the buck and did not do there job.

Reply to Discussion

RSS

Barista Exchange Partners

Barista Exchange Friends

Keep Barista Exchange Free

Are you enjoying Barista Exchange? Is it helping you promote your business and helping you network in this great industry? Donate today to keep it free to all members. Supporters can join the "Supporters Group" with a donation. Thanks!

Clicky Web Analytics

© 2020   Created by Matt Milletto.   Powered by

Badges  |  Report an Issue  |  Terms of Service