Best Practices: Firing Bad Staff (even if they're a friend of yours)

Hey everyone,

As cafe owners, we develop relationships with our employees, and this is great. But what do you do when a 'friend' who is also an 'employee' isn't a fit anymore?

I teamed up with Drew from Stone Creek Coffee in Milwaukee, he has a degree in counseling and is a barista, and we did a 3 part podcast on this topic.

Part 1 - How to avoid the need to fire anyone ever

Part 2 - How to conduct the firing while maintaining dignity for them

Part 3 - How to let other staff and customers know what happened without shaming anyone

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