Hi, Mike. Yes, I've seen you on a lot of the forums pertaining to POS systems. Thanks for the message. If you want to shoot me an email with some information, I'd be glad to look it over. SelbySoft is one of the systems we have considered for our coffee bar but we're still very early in the researching process for POS systems. Any information you could give us would be great.

Mahalo,

Courtney

We are Water Tec of Tucson and have been supplying parts and filters for the Cirqua systems for years.  We have been in business since 1967 and would be more than happy to help with your needs.  We have a huge supply of inventory and offer same day shipping.  please feel free to contact us with and questions and technical needs.

Jon Rose

Purchasing Manager

Water Tec of Tucson, Inc

4601 S. 3rd Avenue

Tucson, AZ 85714

Phone:  (520) 790-1512

Fax:  (520) 745-0549

Toll Free:  (866) 490-1512

Direct Line:  (520) 790-3322 ext. 115

WEBSITE: www.water-tec.com

E-MAIL: jrose@water-tec.com

Hi Mike,

Thanks for the response. We have a major requirement for invertory of apparel and gifts. If your system will allow us to maintain our inventory and report on hand quantities at any time. I left you a voice mail.

 

Leon  

Sorry it took me a minute to accept ;P....school is killing me. :) Thanks for invite.

Hey Mike. Thanks for your message. Like I said before, I've noticed that most people have had a great experience with Selbysoft. I'm not in a position to give out the shop name but I will relay your message to the ownership :-) thanks for being so involved here on Barista Exchange!

Thanks Mike. I am still tweaking some things but I am also super stoked on it. Thanks to SelbySoft and all of our partners for making bX what it is!

Mike,
Your not off base at all. We, you and I, just never got a chance to talk in depth on what I am doing currently with CSM. I have been using the loyility card package/system that came with CSM for the two years we have been open. Works ok. Few customers ever carry there card in and hand it to me on a regular basis. So to solve this I learn their last name. I don't want to have to ask them or trouble them to pull out their card and hand it to me or one of my baristas. So that is why I have been in conversation with you on how to step up to the next level with technology. This again is what I was thinking when I said if my customers came in with a QR code on a Sasquatch Coffee Roasters tee shirt or cup my scanner could snag their last name / call up their record/ deduct the cost of the drink they usually get, all with only a key or two stroke by the checker / barista. Hand them their drink and shorten there time staring at the checker. I think we are on the same page with this discussion. I'm just not sure if CSM or SelbySoft has a scanner that can do this. I hope you come up with it because I want to eventually move away from CSM because of their high annual maintenance fee.
Thanks again for the RFID cup source. I'll check it out.
Sincerely,
Joseph
Sasquatch Coffee Roasters

Very interesting. I do not know the practical operational side of scanning technology, in other words I'm learning from you how the card swipe reads data. I think the bar code scanner reads or looks for a typical bar code so I'm not sure how a QR code is read or what it sees. I have a QR code generator that I can input any kind of data in the form of text or URL's etc. I guess I was assuming that with the right interface or scanner I could just use the customers last name and get the POS software to pull up the account.
Never as simple as it looks to the lay person. I like the cup RFID scan concept. What kind of reader would you guys or I need to read it? My bar code reader?
I sure missed making the complete booth rounds on Sunday. Maybe I can make the Houston Event next year.
Cheers to you Mike Keep up the great work.
Joseph

Mike, also very nice to meet and talk with you on the future of your service and my business relationship with your services. At some point I will probably consider your company over CSM which we no longer have any support for. I think I found a solution for a system to call up a customer without their interaction. QR codes printed on shirts/cups/ any promotional item that they bring back in like our cups we are having designed. Are you aware of the R&D with QR codes? Here is one of the most progressive examples. With this IPhone app. you can read the id cards we had hanging from our necks at the Coffee fest.
http://news.cnet.com/qr-code-readers-for-iphone

Hey Mike, this is pretty out of nowhere, but do you guys still happen to have/have permission to give out free Coffee Fest passes? I kind of fell asleep on this one and have some baristas that would like to be first time attendees.

-bry

thanks, we're glad to be here!

Thank You!

Thanks Mike. Glad to be here, looks like a great site.
Rick.

Mike, do you have an agent for Southeast Asia? If so could you please give me a buzz/drop me a line. We have 4 stores now, looking at adding 2 more in calendar year 2010. We are using a local system which works, but not what i am after...

Thanks Mike!

Hi Mike. Thanks for reaching out!

Thanks Mike!