Share 'Yelp & Urban Spoon Comments: Restaurants and Coffee Houses'
This blogpost was originally posted on Chalkboarder and over at FohBoh
Guest Experience Staff Training
I'm researching a study of the restaurant industry, using Yelp and Urban Spoon as the main viewframe. While I've written in the past about how operators could use these two sites to their advantage, I feel compelled to share a different observation tonight.
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