should i fire my barista for closing shop early - Barista Exchange2024-03-28T09:01:54Zhttps://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for?commentId=1688216%3AComment%3A625925&feed=yes&xn_auth=noStephanie, I've been on both…tag:www.baristaexchange.com,2009-12-08:1688216:Comment:7082082009-12-08T00:09:33.051ZCash Reynoldshttps://www.baristaexchange.com/profile/CashReynolds
Stephanie, I've been on both sides, Barista and Manager and no, that is not harsh. If it was once, I could see talking it out(espacially if their a professional Barista that you want to keep. But, if it's happened multiple times and especially if its somebody that just wanted a job & apparently wants to be somewhere other than manning your bar, then even if you were to keep them they aren't going to do anything for your business. Best wishes. Cash c(_)
Stephanie, I've been on both sides, Barista and Manager and no, that is not harsh. If it was once, I could see talking it out(espacially if their a professional Barista that you want to keep. But, if it's happened multiple times and especially if its somebody that just wanted a job & apparently wants to be somewhere other than manning your bar, then even if you were to keep them they aren't going to do anything for your business. Best wishes. Cash c(_) I completely agree with you!…tag:www.baristaexchange.com,2009-12-07:1688216:Comment:7081812009-12-07T23:34:12.282ZAlex Pondhttps://www.baristaexchange.com/profile/AlexPond
I completely agree with you! Watching your employees on cameras is just creating an environment of distrust.<br />
<br />
As for closing the shop early, since it seem she has done it more then once, she should be let go. You should talk with her in privet and find out why she has been doing it.<br />
<br />
Firing your employees in front of all your other employees is also a very bad idea. Besides being very unprofessional (remember this is all about getting people to act professional), it makes everyone, even your…
I completely agree with you! Watching your employees on cameras is just creating an environment of distrust.<br />
<br />
As for closing the shop early, since it seem she has done it more then once, she should be let go. You should talk with her in privet and find out why she has been doing it.<br />
<br />
Firing your employees in front of all your other employees is also a very bad idea. Besides being very unprofessional (remember this is all about getting people to act professional), it makes everyone, even your good employees, feel like shit. There is also the chance that your customers will see you firing someone -not something you really want them to see. This move will just make you look like a jerk . It all boils down to what type of work environment do you want to create.<br />
<br />
Good luck with your shop, Jared. I'm sure you will be a great boss!<br />
<br />
<cite>Jared Rutledge said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for#1688216Comment626127"><div>i'm completely against the whole "watching your baristas with a camera" thing. that's way too big-brother for me. if you aren't hiring people you can trust, don't hire them in the first place.</div>
</blockquote> You have a right to be upset.…tag:www.baristaexchange.com,2009-12-07:1688216:Comment:7080992009-12-07T22:15:31.871ZRobert Bedwellhttps://www.baristaexchange.com/xn/detail/u_1ca7r6cnvnuck
You have a right to be upset. She deceived you which means you probably can't trust her. However there is a right and a wrong way to handle it. Treat her as you would want to be treated. Set an example of good management. I would suggest a private conversation with her and review her work. Give her credit for all the things she does right before hitting her with what she has done that is wrong. Give her a warning and ask for a commitment that it won't happen again and get her to sign that she…
You have a right to be upset. She deceived you which means you probably can't trust her. However there is a right and a wrong way to handle it. Treat her as you would want to be treated. Set an example of good management. I would suggest a private conversation with her and review her work. Give her credit for all the things she does right before hitting her with what she has done that is wrong. Give her a warning and ask for a commitment that it won't happen again and get her to sign that she understands. Ask her to please communicate in the future.<br />
<br />
If she does it again I would think you have a right to dismiss her. Do you recommend a brand, a s…tag:www.baristaexchange.com,2009-12-07:1688216:Comment:7074122009-12-07T03:20:40.853ZSoutheast Grindhttps://www.baristaexchange.com/profile/SoutheastGrind
Do you recommend a brand, a system, software or a place to get started to setting up a security system that is reasonably priced? I got a quote from ADT that was around $5K which seemed a bit outlandish.<br />
<br />
Thanks<br />
<br />
<cite>David Sierra said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for#1688216Comment625911"><div>Best thing I ever did was get a security camera system that allows me to see the whole coffeehouse on the Internet. I have cameras that…</div>
</blockquote>
Do you recommend a brand, a system, software or a place to get started to setting up a security system that is reasonably priced? I got a quote from ADT that was around $5K which seemed a bit outlandish.<br />
<br />
Thanks<br />
<br />
<cite>David Sierra said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for#1688216Comment625911"><div>Best thing I ever did was get a security camera system that allows me to see the whole coffeehouse on the Internet. I have cameras that the Baristas see and cameras they didn't know of (until recently). Security is cool now -- you can have cameras hidden in Exit signs and Stereo speakers! So when they don't think I'm watching, I call them to say Hi, and to "wave to the cameras"! :-D We've also caught shoplifters (of coffee) with the cameras -- and, I can print out the camera images!! A wise investment!!!</div>
</blockquote> easier said than done.
Jared…tag:www.baristaexchange.com,2009-10-09:1688216:Comment:6511742009-10-09T23:11:50.479ZStickmanhttps://www.baristaexchange.com/profile/DavidEvans
easier said than done.<br />
<br />
<cite>Jared Rutledge said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for#1688216Comment626127"><div>i'm completely against the whole "watching your baristas with a camera" thing. that's way too big-brother for me. if you aren't hiring people you can trust, don't hire them in the first place.</div>
</blockquote>
easier said than done.<br />
<br />
<cite>Jared Rutledge said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for#1688216Comment626127"><div>i'm completely against the whole "watching your baristas with a camera" thing. that's way too big-brother for me. if you aren't hiring people you can trust, don't hire them in the first place.</div>
</blockquote> Does she care and love the pr…tag:www.baristaexchange.com,2009-10-01:1688216:Comment:6413722009-10-01T18:04:35.759ZBryan Arndthttps://www.baristaexchange.com/profile/BryanArndt
Does she care and love the preparation of coffee? How much returning business happens is because of her? I would say you can't afford the dollars you've lost to have questionable doubt in one person, yet keep her on anyway. I'm sure someone is waiting to have the job she seems to not appreciate.
Does she care and love the preparation of coffee? How much returning business happens is because of her? I would say you can't afford the dollars you've lost to have questionable doubt in one person, yet keep her on anyway. I'm sure someone is waiting to have the job she seems to not appreciate. My thoughts exactly.
Talk to…tag:www.baristaexchange.com,2009-10-01:1688216:Comment:6412652009-10-01T17:01:43.469ZJason Haegerhttps://www.baristaexchange.com/profile/JasonHaeger
My thoughts exactly.<br />
<br />
Talk to her about it. Decide actions afterwards. You don't know what the intentions were, and if they were good, then it was a mistake. If they were selfish, then it was blatant disobedience.<br />
<br />
It makes all the difference in the world.<br />
<br />
<cite>Bryan Wray said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for#1688216Comment625733"><div>Just echoing what others are saying: If it is a policy that has been put in place, and…</div>
</blockquote>
My thoughts exactly.<br />
<br />
Talk to her about it. Decide actions afterwards. You don't know what the intentions were, and if they were good, then it was a mistake. If they were selfish, then it was blatant disobedience.<br />
<br />
It makes all the difference in the world.<br />
<br />
<cite>Bryan Wray said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/should-i-fire-my-barista-for#1688216Comment625733"><div>Just echoing what others are saying: If it is a policy that has been put in place, and communication is open about not closing early, then yes, the person violated policy on numerous occasions and has to be let go. If this is not a communicated policy and something that you "just think would be obvious" then you cannot let the person go without a warning, IMO.<br/> <br/>
Perhaps the person was just trying to save you money? Sounds weird for an employee to think like this, but if the employee feels like they have ownership in the company (usually a good thing) then perhaps they were trying to save you some dough. Sit down and talk with the employee about it and make your policy clear. If the policy already was clear, then I think you know what you have to do.<br/>
<br/>
-bry</div>
</blockquote> As Ann Said without going int…tag:www.baristaexchange.com,2009-10-01:1688216:Comment:6410812009-10-01T15:50:18.174ZAli Hojeijhttps://www.baristaexchange.com/profile/AliHojeij
As Ann Said without going into details that they mentioned in their comment. Closing early is something which will make your business un consistant. i suggest to make it clear to everyone to follow the openng and closing procedures and yes to let her go na matter what.
As Ann Said without going into details that they mentioned in their comment. Closing early is something which will make your business un consistant. i suggest to make it clear to everyone to follow the openng and closing procedures and yes to let her go na matter what. Go into the conversation "bei…tag:www.baristaexchange.com,2009-10-01:1688216:Comment:6410272009-10-01T15:07:07.978Zray peckhttps://www.baristaexchange.com/profile/raypeck
Go into the conversation "being" completely wrong. In otherwards, don't set out to "get her". I know for me, I have eluded in the past, "if things are slow go ahead and close early". This comes from two things: 1. not wanting my employee to be bored and 2. trying to save a buck. Give her the space to share why she has done so. If she is a good employee set clear expectations for the future. Employees view our business not as we do. And, they may really trying to save you money. It is all about…
Go into the conversation "being" completely wrong. In otherwards, don't set out to "get her". I know for me, I have eluded in the past, "if things are slow go ahead and close early". This comes from two things: 1. not wanting my employee to be bored and 2. trying to save a buck. Give her the space to share why she has done so. If she is a good employee set clear expectations for the future. Employees view our business not as we do. And, they may really trying to save you money. It is all about an owner being responsible, not making the other wrong. I think your being to hard on…tag:www.baristaexchange.com,2009-09-29:1688216:Comment:6371602009-09-29T05:48:36.493ZStevehttps://www.baristaexchange.com/profile/Stephen89
I think your being to hard on yourself, its clearly a trust issue here and if you cant trust here then how can you leave the store in her hands....this includes what she's saying to customers and employees when your not around. Do the right thing and let her go....take on a few more hours until you can find a replacement.
I think your being to hard on yourself, its clearly a trust issue here and if you cant trust here then how can you leave the store in her hands....this includes what she's saying to customers and employees when your not around. Do the right thing and let her go....take on a few more hours until you can find a replacement.