Reformatting our shop. Lots of questions and I need your help! - Barista Exchange2024-03-28T19:15:48Zhttps://www.baristaexchange.com/forum/topics/reformatting-our-shop-lots-of?commentId=1688216%3AComment%3A1013770&feed=yes&xn_auth=nowell said Ryan well said
Def…tag:www.baristaexchange.com,2011-01-29:1688216:Comment:10160082011-01-29T00:12:55.473ZTougo Coffeehttps://www.baristaexchange.com/profile/TougoCoffee
well said Ryan well said<br></br>
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<cite>Deferio said:</cite><br />
<blockquote cite="http://www.baristaexchange.com/forum/topics/reformatting-our-shop-lots-of#1688216Comment1013747"><div><p>Ryan...</p>
<p>Congrats on the new opportunity! I am currently consulting and working with a friend of mine who has a great little shop here in Syracuse. We are making a lot of changes...it is much easier to make these changes with a small group of people.</p>
<p>To make a shop "third wave" is a bit of a…</p>
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well said Ryan well said<br/>
<br/>
<cite>Deferio said:</cite><br />
<blockquote cite="http://www.baristaexchange.com/forum/topics/reformatting-our-shop-lots-of#1688216Comment1013747"><div><p>Ryan...</p>
<p>Congrats on the new opportunity! I am currently consulting and working with a friend of mine who has a great little shop here in Syracuse. We are making a lot of changes...it is much easier to make these changes with a small group of people.</p>
<p>To make a shop "third wave" is a bit of a misnomer. The idea behind many shops that people tend to define as such is the idea of progressive excellence. It is an attitude and is something found in people not in systems. Your main challenge is not buying equipment and designing a bar that "looks" a certain way but training a staff to "be" a certain way. You can buy all the equipment and have the cool minimal menus but all of it is just white wash if the staff does not own the idea and mission of the shop.</p>
<p>You have such a unique opportunity to do a quality job here without the pretense that tends to find its way into many "3rd wave" places. 20 years in business means that someone knows business well enough to provide their customers with a service they like enough to return for. Please don't let this transition turn your staff into anything less than friendly, caring, and service driven "people" people.</p>
<p> </p>
<p> </p>
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</blockquote> wreckingballcoffeetag:www.baristaexchange.com,2011-01-29:1688216:Comment:10160052011-01-29T00:10:42.016ZTougo Coffeehttps://www.baristaexchange.com/profile/TougoCoffee
wreckingballcoffee
wreckingballcoffee Rad, man. I'd really love to…tag:www.baristaexchange.com,2011-01-28:1688216:Comment:10159932011-01-28T23:21:15.405ZRyan Matthew Bugghttps://www.baristaexchange.com/profile/RyanMatthewBugg
<p>Rad, man. I'd really love to support someone local. If your ever in Reno, you could maybe drop some samples off at the shop, or I could come up to Truckee. No big deal, really. </p>
<p> </p>
<p><br></br> <cite>jeremiah frazier said:</cite></p>
<blockquote cite="http://www.baristaexchange.com/forum/topics/reformatting-our-shop-lots-of?xg_source=activity&id=1688216%3ATopic%3A1013819&page=2#1688216Comment1016134"><div><p>ryan,</p>
<p>what up homey?</p>
<p>i would really like to get some…</p>
</div>
</blockquote>
<p>Rad, man. I'd really love to support someone local. If your ever in Reno, you could maybe drop some samples off at the shop, or I could come up to Truckee. No big deal, really. </p>
<p> </p>
<p><br/> <cite>jeremiah frazier said:</cite></p>
<blockquote cite="http://www.baristaexchange.com/forum/topics/reformatting-our-shop-lots-of?xg_source=activity&id=1688216%3ATopic%3A1013819&page=2#1688216Comment1016134"><div><p>ryan,</p>
<p>what up homey?</p>
<p>i would really like to get some samples to you!</p>
<p>im a roaster from reno/tahoe area ,we need to hook up and cup some joe!</p>
<p>whats the best way to make contact?</p>
<p>ive helped establish several coffee shop models (from cafeteria turn'em and burn'em ,mobile esp. units and "third wave coffee shops")</p>
<p>"make coffee and,drink love"</p>
<p>j</p>
<p>bonzai coffee co.</p>
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</blockquote> ryan,
what up homey?
i would…tag:www.baristaexchange.com,2011-01-28:1688216:Comment:10161342011-01-28T21:55:06.801Zjeremiah frazierhttps://www.baristaexchange.com/profile/jeremiahfrazier
<p>ryan,</p>
<p>what up homey?</p>
<p>i would really like to get some samples to you!</p>
<p>im a roaster from reno/tahoe area ,we need to hook up and cup some joe!</p>
<p>whats the best way to make contact?</p>
<p>ive helped establish several coffee shop models (from cafeteria turn'em and burn'em ,mobile esp. units and "third wave coffee shops")</p>
<p>"make coffee and,drink love"</p>
<p>j</p>
<p>bonzai coffee co.</p>
<p>ryan,</p>
<p>what up homey?</p>
<p>i would really like to get some samples to you!</p>
<p>im a roaster from reno/tahoe area ,we need to hook up and cup some joe!</p>
<p>whats the best way to make contact?</p>
<p>ive helped establish several coffee shop models (from cafeteria turn'em and burn'em ,mobile esp. units and "third wave coffee shops")</p>
<p>"make coffee and,drink love"</p>
<p>j</p>
<p>bonzai coffee co.</p> I pass through Sacramento qui…tag:www.baristaexchange.com,2011-01-28:1688216:Comment:10160592011-01-28T21:33:55.940ZRyan Matthew Bugghttps://www.baristaexchange.com/profile/RyanMatthewBugg
I pass through Sacramento quite frequently, so I'll definitely stop in next time and check you guys out. <br></br><br></br><cite>Benza Lance said:</cite>
<blockquote><div>Im all about christophers list, psrsonally. All awesome companies with great offerings. <br></br>In regards to Temple (shout out to Bry, the consumate sweetheart) you should definitely hit us up at 916.454.1282 and talk to Sean. Ill be doin more wholesale stuff soon, but not quite yet. At the least, we could answer some of your inquiries…</div>
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I pass through Sacramento quite frequently, so I'll definitely stop in next time and check you guys out. <br/><br/><cite>Benza Lance said:</cite>
<blockquote><div>Im all about christophers list, psrsonally. All awesome companies with great offerings. <br/>In regards to Temple (shout out to Bry, the consumate sweetheart) you should definitely hit us up at 916.454.1282 and talk to Sean. Ill be doin more wholesale stuff soon, but not quite yet. At the least, we could answer some of your inquiries for ya. </div>
</blockquote> Dude, no disrespect taken, ma…tag:www.baristaexchange.com,2011-01-27:1688216:Comment:10145452011-01-27T01:24:17.950ZBenza Lancehttps://www.baristaexchange.com/profile/BenzaLance
Dude, no disrespect taken, man. We just started roastin a year ago; we used to sling Barefoot. <br />
Off the top of my head, Red Berry in downtown San Jose is rockin our Dharma espresso at the moment. Also, Modern and Bica (both Oakland) using some of our offerings, as well.<br />
I cant recall if Local 123 in Berkeley is doing Temple at the moment, but a shoutout to them, regardless.<br />
<br></br><br></br><cite>christopher myers said:</cite><blockquote><div>Hey Benza, no disrespect, I just haven't experienced…</div>
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Dude, no disrespect taken, man. We just started roastin a year ago; we used to sling Barefoot. <br />
Off the top of my head, Red Berry in downtown San Jose is rockin our Dharma espresso at the moment. Also, Modern and Bica (both Oakland) using some of our offerings, as well.<br />
I cant recall if Local 123 in Berkeley is doing Temple at the moment, but a shoutout to them, regardless.<br />
<br/><br/><cite>christopher myers said:</cite><blockquote><div>Hey Benza, no disrespect, I just haven't experienced Temple. Anywhere in the Bay Area you sell to so I can try some?<br/><br/><cite>Benza Lance said:</cite><blockquote><div>Im all about christophers list, psrsonally. All awesome companies with great offerings. <br/>In regards to Temple (shout out to Bry, the consumate sweetheart) you should definitely hit us up at 916.454.1282 and talk to Sean. Ill be doin more wholesale stuff soon, but not quite yet. At the least, we could answer some of your inquiries for ya. </div>
</blockquote>
</div>
</blockquote> Hey Benza, no disrespect, I j…tag:www.baristaexchange.com,2011-01-27:1688216:Comment:10146182011-01-27T00:42:52.802Zchristopher myershttps://www.baristaexchange.com/profile/christophermyers
Hey Benza, no disrespect, I just haven't experienced Temple. Anywhere in the Bay Area you sell to so I can try some?<br></br><br></br><cite>Benza Lance said:</cite>
<blockquote><div>Im all about christophers list, psrsonally. All awesome companies with great offerings. <br></br>In regards to Temple (shout out to Bry, the consumate sweetheart) you should definitely hit us up at 916.454.1282 and talk to Sean. Ill be doin more wholesale stuff soon, but not quite yet. At the least, we could answer some of…</div>
</blockquote>
Hey Benza, no disrespect, I just haven't experienced Temple. Anywhere in the Bay Area you sell to so I can try some?<br/><br/><cite>Benza Lance said:</cite>
<blockquote><div>Im all about christophers list, psrsonally. All awesome companies with great offerings. <br/>In regards to Temple (shout out to Bry, the consumate sweetheart) you should definitely hit us up at 916.454.1282 and talk to Sean. Ill be doin more wholesale stuff soon, but not quite yet. At the least, we could answer some of your inquiries for ya. </div>
</blockquote> Bryan Wray said it perfectly!…tag:www.baristaexchange.com,2011-01-26:1688216:Comment:10141002011-01-26T19:42:40.342ZGeoffrey Carrollhttps://www.baristaexchange.com/profile/GeoffreyTCarroll
<p>Bryan Wray said it perfectly!</p>
<p>If you are successful or at least "popular" instead of financially successful...change will be a total mind blow to the regulars.</p>
<p>I worked for a shop that went through an incredible amount of change in a span of 1 month after customers had 3 years to get acquainted with the original model.</p>
<p>The place was popular but never saw profit in all of those 3 years.</p>
<br></br>
<p>So we changed it. From what I witnessed, and as far as know (I moved), it…</p>
<p>Bryan Wray said it perfectly!</p>
<p>If you are successful or at least "popular" instead of financially successful...change will be a total mind blow to the regulars.</p>
<p>I worked for a shop that went through an incredible amount of change in a span of 1 month after customers had 3 years to get acquainted with the original model.</p>
<p>The place was popular but never saw profit in all of those 3 years.</p>
<br/>
<p>So we changed it. From what I witnessed, and as far as know (I moved), it has been a complete success.</p>
<p>But, during the first 2-3 months after the changes, I dealt with some sketchy regulars that gave me a lot of attitude.</p>
<p>I explained to them why we made the changes but comprehension was no where on the menu.</p>
<p> </p>
<p>We lost regulars in the process but gained new ones immediately. There was no loss at all, just an irritation for both the customer and the employee trying to plead their case.</p>
<p> </p>
<p>As I'm sure you know, it all depends on the goals you have for the changes.</p>
<p> </p>
<p>Oh yes, whatever you do, stay away from hiring an outside person to aid you...they don't know the shop as you do. I experienced that and even as a manager, my opinion mattered little.</p>
<p> </p>
<p>New life > Stagnant life</p> Im all about christophers lis…tag:www.baristaexchange.com,2011-01-26:1688216:Comment:10141702011-01-26T19:23:55.822ZBenza Lancehttps://www.baristaexchange.com/profile/BenzaLance
Im all about christophers list, psrsonally. All awesome companies with great offerings. <br />
In regards to Temple (shout out to Bry, the consumate sweetheart) you should definitely hit us up at 916.454.1282 and talk to Sean. Ill be doin more wholesale stuff soon, but not quite yet. At the least, we could answer some of your inquiries for ya.
Im all about christophers list, psrsonally. All awesome companies with great offerings. <br />
In regards to Temple (shout out to Bry, the consumate sweetheart) you should definitely hit us up at 916.454.1282 and talk to Sean. Ill be doin more wholesale stuff soon, but not quite yet. At the least, we could answer some of your inquiries for ya. if your customers are used to…tag:www.baristaexchange.com,2011-01-26:1688216:Comment:10139782011-01-26T16:17:00.573ZJared Rutledgehttps://www.baristaexchange.com/profile/JaredRutledge
if your customers are used to syrups, just make your own. i make vanilla, get raw cocoa from <a target="_blank" href="http://www.omanhene.com">omanhene</a>, and make caramel from sweetened condensed milk. never had a complaint about the selection and it's way cheaper than the bottled stuff.
if your customers are used to syrups, just make your own. i make vanilla, get raw cocoa from <a target="_blank" href="http://www.omanhene.com">omanhene</a>, and make caramel from sweetened condensed milk. never had a complaint about the selection and it's way cheaper than the bottled stuff.