Customer from hell - Barista Exchange2024-03-29T15:10:42Zhttps://www.baristaexchange.com/forum/topics/customer-from-hell?commentId=1688216%3AComment%3A738022&feed=yes&xn_auth=nohttp://ca.news.yahoo.com/s/ca…tag:www.baristaexchange.com,2010-01-06:1688216:Comment:7396782010-01-06T19:28:32.698ZJason Haegerhttps://www.baristaexchange.com/profile/JasonHaeger
<a href="http://ca.news.yahoo.com/s/capress/100106/koddities/us_odd_mcdonald_s_rampage" target="_blank">http://ca.news.yahoo.com/s/capress/100106/koddities/us_odd_mcdonald_s_rampage</a><br />
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It's not just the coffee sector.
<a href="http://ca.news.yahoo.com/s/capress/100106/koddities/us_odd_mcdonald_s_rampage" target="_blank">http://ca.news.yahoo.com/s/capress/100106/koddities/us_odd_mcdonald_s_rampage</a><br />
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It's not just the coffee sector. I do the same thing. Whenever…tag:www.baristaexchange.com,2010-01-06:1688216:Comment:7388552010-01-06T00:45:44.752ZJustin Holinkahttps://www.baristaexchange.com/profile/JustinHolinka
I do the same thing. Whenever I receive an order for extra hot, it is translated into extra hot glassware. I'm not about to serve scalded milk.<br />
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<cite>Dave_G said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell#1688216Comment737891"><div>Our customer like that wants her 1/4 strength decaf capp heated to 90*c (194*f) and sends it back time after time after time if she doesn't think it was hot enough.<br></br> <br></br> I have told her that she needs to find…</div>
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I do the same thing. Whenever I receive an order for extra hot, it is translated into extra hot glassware. I'm not about to serve scalded milk.<br />
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<cite>Dave_G said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell#1688216Comment737891"><div>Our customer like that wants her 1/4 strength decaf capp heated to 90*c (194*f) and sends it back time after time after time if she doesn't think it was hot enough.<br/> <br/>
I have told her that she needs to find another coffee shop to make her drink as I don't want to ruin my milk or coffee; and I fear that if she spills it on herself (she's in her late 80's) that she'll burn herself badly.<br/>
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This only made her come in more and more. She is like a pest that thrives on annoying us..<br/>
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The solution; Hold the mugs handle under the tea water spout on the machine until it it too hot to touch and she then thinks that her coffee is hotter.... sensory overload on the old ladies weak hands.... :)</div>
</blockquote> Oh, my God! You guys are hila…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7382842010-01-05T16:26:39.127ZJennifer Grahamhttps://www.baristaexchange.com/profile/JenniferGraham
Oh, my God! You guys are hilarious!!<br />
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<cite>Marek said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell#1688216Comment737896"><div>Absolutely priceless... I just sent an email to all our staff... we normally keep the cups on top of the espresso machines... that's just warm... I love the handle under hot water... love it... love it... love it...<br></br><br></br><br></br><br></br><cite>Dave_G said:…</cite></div>
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Oh, my God! You guys are hilarious!!<br />
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<cite>Marek said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell#1688216Comment737896"><div>Absolutely priceless... I just sent an email to all our staff... we normally keep the cups on top of the espresso machines... that's just warm... I love the handle under hot water... love it... love it... love it...<br/><br/><br/><br/><cite>Dave_G said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell?commentId=1688216%3AComment%3A737891&xg_source=msg_com_forum#1688216Comment737891"><div>The solution; Hold the mugs handle under the tea water spout on the machine until it it too hot to touch and she then thinks that her coffee is hotter.... sensory overload on the old ladies weak hands.... :)</div>
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<cite>Mike Morand said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell#1688216Comment738022"><div>I'll suggest crushing up some Ritalin in the cup before adding her beverage of choice.. You'd be doing her and everyone else who has to tolerate her that day a noble service. Doesn't help you or your baristas per se, but it would be awfully altruistic of you.<br/><br/>or<br/><br/>You could always post a sign reading, "trouble customers will be shot.. survivors will be shot again.."<br/><br/>Desperate times call for desperate measures!</div>
</blockquote> I'll suggest crushing up some…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7380222010-01-05T07:18:11.773ZMike Mhttps://www.baristaexchange.com/profile/MichaelMorand
I'll suggest crushing up some Ritalin in the cup before adding her beverage of choice.. You'd be doing her and everyone else who has to tolerate her that day a noble service. Doesn't help you or your baristas per se, but it would be awfully altruistic of you.<br />
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or<br />
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You could always post a sign reading, "trouble customers will be shot.. survivors will be shot again.."<br />
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Desperate times call for desperate measures!
I'll suggest crushing up some Ritalin in the cup before adding her beverage of choice.. You'd be doing her and everyone else who has to tolerate her that day a noble service. Doesn't help you or your baristas per se, but it would be awfully altruistic of you.<br />
<br />
or<br />
<br />
You could always post a sign reading, "trouble customers will be shot.. survivors will be shot again.."<br />
<br />
Desperate times call for desperate measures! Absolutely priceless... I jus…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7378962010-01-05T04:10:54.358ZMarekhttps://www.baristaexchange.com/profile/Marek
Absolutely priceless... I just sent an email to all our staff... we normally keep the cups on top of the espresso machines... that's just warm... I love the handle under hot water... love it... love it... love it...<br />
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<cite>Dave_G said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell?commentId=1688216%3AComment%3A737891&xg_source=msg_com_forum#1688216Comment737891"><div>The solution; Hold the mugs handle under the tea water spout on the machine until…</div>
</blockquote>
Absolutely priceless... I just sent an email to all our staff... we normally keep the cups on top of the espresso machines... that's just warm... I love the handle under hot water... love it... love it... love it...<br />
<br />
<br />
<br />
<cite>Dave_G said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/customer-from-hell?commentId=1688216%3AComment%3A737891&xg_source=msg_com_forum#1688216Comment737891"><div>The solution; Hold the mugs handle under the tea water spout on the machine until it it too hot to touch and she then thinks that her coffee is hotter.... sensory overload on the old ladies weak hands.... :)</div>
</blockquote> Our customer like that wants…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7378912010-01-05T04:01:14.858ZDave_Ghttps://www.baristaexchange.com/profile/Dave_G
Our customer like that wants her 1/4 strength decaf capp heated to 90*c (194*f) and sends it back time after time after time if she doesn't think it was hot enough.<br />
<br />
I have told her that she needs to find another coffee shop to make her drink as I don't want to ruin my milk or coffee; and I fear that if she spills it on herself (she's in her late 80's) that she'll burn herself badly.<br />
<br />
This only made her come in more and more. She is like a pest that thrives on annoying us..<br />
<br />
The solution; Hold…
Our customer like that wants her 1/4 strength decaf capp heated to 90*c (194*f) and sends it back time after time after time if she doesn't think it was hot enough.<br />
<br />
I have told her that she needs to find another coffee shop to make her drink as I don't want to ruin my milk or coffee; and I fear that if she spills it on herself (she's in her late 80's) that she'll burn herself badly.<br />
<br />
This only made her come in more and more. She is like a pest that thrives on annoying us..<br />
<br />
The solution; Hold the mugs handle under the tea water spout on the machine until it it too hot to touch and she then thinks that her coffee is hotter.... sensory overload on the old ladies weak hands.... :) As if it is not bad enough th…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7378652010-01-05T03:18:12.022ZTerikahttps://www.baristaexchange.com/profile/Terika
As if it is not bad enough that you have a customer like that, she then seems to haunt you...terrifying...
As if it is not bad enough that you have a customer like that, she then seems to haunt you...terrifying... Thank god 99.999% of customer…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7378272010-01-05T02:27:31.008ZJason Shipleyhttps://www.baristaexchange.com/profile/JasonShipley
Thank god 99.999% of customers aren't like that.
Thank god 99.999% of customers aren't like that. Take a photo, make flyers, an…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7378212010-01-05T02:18:59.711ZBradyhttps://www.baristaexchange.com/profile/Brady
Take a photo, make flyers, and distribute them?
Take a photo, make flyers, and distribute them? Wow.. If only it were possibl…tag:www.baristaexchange.com,2010-01-05:1688216:Comment:7377702010-01-05T01:26:31.484ZMike Mhttps://www.baristaexchange.com/profile/MichaelMorand
Wow.. If only it were possible to issue instant restraining orders against 'customers' for such offenses, or have their cars towed for parking in handicap spots.
Wow.. If only it were possible to issue instant restraining orders against 'customers' for such offenses, or have their cars towed for parking in handicap spots.