A recent experience that I think needs sharing - Barista Exchange2024-03-29T14:30:15Zhttps://www.baristaexchange.com/forum/topics/a-recent-experience-that-i?feed=yes&xn_auth=noHere here! We just purchased…tag:www.baristaexchange.com,2010-06-13:1688216:Comment:8660732010-06-13T16:46:06.030ZMike McGinnesshttps://www.baristaexchange.com/profile/miKemcKoffeeakaMikeMcGinness
Here here! We just purchased an Indy shop, now our third Coffeehouse, that was about to fold. It was formerly a Corporate shop up until about 4 years ago when the Mermaid et up Coffee People. Still on Java Nation's menu board 4 years later are listed multiple big gulp sized cappuccinos. (Separately listed is "Traditional Cappuccino") Haven't had time to redo the menu board yet, but they're most certainly leaving the displayed menu ASAP! I will not condone and continue the shop's practice of…
Here here! We just purchased an Indy shop, now our third Coffeehouse, that was about to fold. It was formerly a Corporate shop up until about 4 years ago when the Mermaid et up Coffee People. Still on Java Nation's menu board 4 years later are listed multiple big gulp sized cappuccinos. (Separately listed is "Traditional Cappuccino") Haven't had time to redo the menu board yet, but they're most certainly leaving the displayed menu ASAP! I will not condone and continue the shop's practice of misinformation just because the Mermaid does it.<br />
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Have no problem serving someone a thick foamed latte when they ask for a 20oz cappuccino, and won't correct them when ordering, but it will be served to them and called out as a thicked foamed or cuppuccino style foamed latte. This opens the door for education should they ask. A cappuccino is a specific sized beverage I don't care what the Mermaid with Grande and Venti etc. sizes says, it's like going to a restaurant and ordering a 20oz glass of wine.