Retail Coffee Business (1,017)

Discussions Replies Latest Activity

No names... Just espresso with milk

I am opening soon and in the process of finalizing my menu. I want to make things as simple as possible for the customers. There is a shop…

Started by Chris

2 Apr 2, 2011
Reply by Nick Cho

Barista Retraining

I am about to implement retraining and continuing education programs at my coffee shops (5 shops with about 25 baristas total.) It will be…

Started by claire howell

1 Mar 30, 2011
Reply by Tamara Vigil

Steaming Technique - Proper Cappuccino

How do you steam your cappuccinos? First off, what is the standard for a cappuccino? I've always heard it broken down into 1/3s, but lately…

Started by Benjamin Curfman

3 Mar 30, 2011
Reply by Brady

Getting the community involved

It seems to me that a lot of people have a bias on which coffee shops they prefer and sometimes even which barista is making their drink.  …

Started by Justin Hicks

6 Mar 28, 2011
Reply by Paul Yates

Charging for customer mistakes

I was curious what kind of policy other shops had on charging for remade drinks when a customer forgets to tell the barista a critical fact…

Started by Jared Rutledge

15 Mar 28, 2011
Reply by Spencer

pos support contract

My POS support contract is up for renewal. Wondering what everybody is paying for their tech support contracts?

Started by stephanie crocker

8 Mar 28, 2011
Reply by Mike Spence

POS system, which ones are good?

Looking at a good POS system for the shop, I like ShelbySoft and Coffee Manager. Any one have experience with these? Opinions?

Started by cornercafe

11 Mar 28, 2011
Reply by Brendan

Iced Latte techniques...

Typically I have seen iced lattes made the same way. Cold milk, ice, and espresso shots, with the occasional flavoring. Recently my wife an…

Started by Rob Hoos

20 Mar 26, 2011
Reply by RC Anderson, Ph.D.

Critique my new menu

  hit me up with some feedback, i'm trying to perfect it before we talk to the printer

Started by Jared Rutledge

22 Mar 21, 2011
Reply by Nick Cho

Facebook, Twitter, and us.

I have been tasked with the job of getting our coffee shop into the free marketing area of Facebook and Twitter.  I have some experience ge…

Started by Parge73

5 Mar 21, 2011
Reply by Jennifer Vaaler

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