We have been in business for a year now using Coffee Shop Manager. Couldn't be happier. Had to drop the 400/yr. or so support package. "Tough times" Turn key sys. About 5K. Not cheap but very comprehensive.
-- Ambassador for Specialty Coffee and palate reform.
As an owner who had a basic $90 register and now opening up a new cafe, I have two suggestions for you. Go to a coffee trade show and compare them all, but if you are looking for a direct suggestion, I'm going with Selby Soft. I have found it simple and geared more for the cafe side of business.
Do they have support in your area. I was looking at Selby Soft when I was originally in the market for a POS. Them being on the west cost and not having techs here ion NJ posed a problem for me. I was purchasing my first POS. If they do have tech support in your area, how is it? If they don't, then what do you do when you have a problem?
Michael Canton said:As an owner who had a basic $90 register and now opening up a new cafe, I have two suggestions for you. Go to a coffee trade show and compare them all, but if you are looking for a direct suggestion, I'm going with Selby Soft. I have found it simple and geared more for the cafe side of business.
I am a huge fan of Selbysoft POS Systems. I am extremely satisfied with their software and support.
I own 4 cafes and have been using them since 2004. I don't even think about them because we never really have any issues. You send them your initial menu and they'll do all the programming for you. After that, changing and adding menu items and prices is pretty straight forward. We only use the touch screen for ordering. The keyboards are in the cabinets and we only use them for programming.
Several cool things about Selbysoft:
- Each store's information is downloaded into my laptop every night. I can compare and do totals right there without having to enter each store every day.
- Timeclocks! Even the timeclock information is downloaded every night which makes writing paychecks really easy. We even have one store out of state and I know all of their info next day.
- At one of our locations we needed to install a payroll deduct system for customers. Selbysoft actually worked with the third party business in order to synchronize our POS software with the third party business's payroll. We just receive a check every 2 weeks from the third party business.
- My favorite feature, I receive an hourly report on my smart phone that gives me a totals update of all 4 stores. Now that's cool.
But I agree with Marek it's what I did. Go to a tradeshow and talk to both parties in person. Marek felt more comfortable with CSM, I felt more comfortable with Selbysoft. Anyhow, hope this has helped.
Has anyone started using an ipad together with Shopkeep (shopkeep.com) or any similar programs? This looks to be a very low cost alternative if it actually works. Our shop does between 500 and 1500 transactions per day so I am a bit wary of launching what looks to be a very simple solution. Thanks!