When customers order espresso - Barista Exchange2024-03-29T04:49:19Zhttps://www.baristaexchange.com/forum/topics/when-customers-order-espresso?commentId=1688216%3AComment%3A323548&feed=yes&xn_auth=noBy chocolate I mean a powder…tag:www.baristaexchange.com,2009-02-05:1688216:Comment:3240882009-02-05T09:48:32.057ZAlexhttps://www.baristaexchange.com/profile/Alex21
By chocolate I mean a powder that contains both cocoa and sugar (and some other stuff - flavour and milk powder I think). Cocoa itself is, I believe, far too bitter to dust the top of a cap or a mocha, making the first sip rather unpleasant.
By chocolate I mean a powder that contains both cocoa and sugar (and some other stuff - flavour and milk powder I think). Cocoa itself is, I believe, far too bitter to dust the top of a cap or a mocha, making the first sip rather unpleasant. Yes, I make an extra effort f…tag:www.baristaexchange.com,2009-02-05:1688216:Comment:3236962009-02-05T01:05:26.584ZJohnhttps://www.baristaexchange.com/profile/JohnKijote
Yes, I make an extra effort for espresso orders, in that I ask more specific questions about how they want it. It's such a personal drink and the slightest deviation from the customer's norm can ruin it for alot of people.<br />
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In our area, we have quite a few customers who order "an espresso" but were expecting an "espresso americano".<br />
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So yes, I also try to find out if they've had espresso before, or show them the demitasse cup to ask if ceramic is ok so they get the idea that it's a tiny drink.
Yes, I make an extra effort for espresso orders, in that I ask more specific questions about how they want it. It's such a personal drink and the slightest deviation from the customer's norm can ruin it for alot of people.<br />
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In our area, we have quite a few customers who order "an espresso" but were expecting an "espresso americano".<br />
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So yes, I also try to find out if they've had espresso before, or show them the demitasse cup to ask if ceramic is ok so they get the idea that it's a tiny drink. I think the dusting with coco…tag:www.baristaexchange.com,2009-02-04:1688216:Comment:3235482009-02-04T23:06:57.618ZBryan Wrayhttps://www.baristaexchange.com/profile/BryanWray
I think the dusting with cocoa is what he meant by 'chocolate,' but I suppose I could be wrong. In the same fashion, we have a macchiato, a cortado (which is much closer to a piccolo- macchiato is only about 3 ounces for us), a traditional cappuccino, and a latte, no piccolo, flat white or long black on our menu, I just happen to have some buds in Australia that refer to these drinks as such and so I have become familiar with these terms.<br />
-bry<br />
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<cite>Brady said:…</cite>
I think the dusting with cocoa is what he meant by 'chocolate,' but I suppose I could be wrong. In the same fashion, we have a macchiato, a cortado (which is much closer to a piccolo- macchiato is only about 3 ounces for us), a traditional cappuccino, and a latte, no piccolo, flat white or long black on our menu, I just happen to have some buds in Australia that refer to these drinks as such and so I have become familiar with these terms.<br />
-bry<br />
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<cite>Brady said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=2&commentId=1688216%3AComment%3A322940&x=1#1688216Comment322940"><div>I'm just scratching my head at this one. We don't serve a flat white. Our Capp does not involve chocolate, other than the optional dusting of cocoa powder or cinnamon. We call a double espresso topped with microfoamed milk to a volume of 3-4 oz (with art) a macchiato. No piccolos - we are an espresso bar, not a marching band :). That's regional variation for you.</div>
</blockquote> Mercury Coffee Bar in Detroit…tag:www.baristaexchange.com,2009-02-04:1688216:Comment:3230142009-02-04T16:03:12.133ZTrevorhttps://www.baristaexchange.com/profile/Trevor
Mercury Coffee Bar in Detroit is rockin a pretty Austrailian coffee menu.
Mercury Coffee Bar in Detroit is rockin a pretty Austrailian coffee menu. I'm just scratching my head a…tag:www.baristaexchange.com,2009-02-04:1688216:Comment:3229402009-02-04T14:15:28.865ZBradyhttps://www.baristaexchange.com/profile/Brady
I'm just scratching my head at this one. We don't serve a flat white. Our Capp does not involve chocolate, other than the optional dusting of cocoa powder or cinnamon. We call a double espresso topped with microfoamed milk to a volume of 3-4 oz (with art) a macchiato. No piccolos - we are an espresso bar, not a marching band :). That's regional variation for you.
I'm just scratching my head at this one. We don't serve a flat white. Our Capp does not involve chocolate, other than the optional dusting of cocoa powder or cinnamon. We call a double espresso topped with microfoamed milk to a volume of 3-4 oz (with art) a macchiato. No piccolos - we are an espresso bar, not a marching band :). That's regional variation for you. It's an Australia thing.
Are…tag:www.baristaexchange.com,2009-02-04:1688216:Comment:3225732009-02-04T03:23:33.426ZBryan Wrayhttps://www.baristaexchange.com/profile/BryanWray
It's an Australia thing.<br />
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Are there other places that use these terms I wonder? Sound off if you do.<br />
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-bry<br />
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<cite>Cedric said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=2&commentId=1688216%3AComment%3A322530&x=1#1688216Comment322530"><div>That's a little different of what i'm used to. I've never heard of coffee called piccolo. I like the name though.<br></br> <cite>Alex said:…</cite></div>
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It's an Australia thing.<br />
<br />
Are there other places that use these terms I wonder? Sound off if you do.<br />
<br />
-bry<br />
<br />
<cite>Cedric said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=2&commentId=1688216%3AComment%3A322530&x=1#1688216Comment322530"><div>That's a little different of what i'm used to. I've never heard of coffee called piccolo. I like the name though.<br/> <cite>Alex said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=2&commentId=1688216%3AComment%3A322433&x=1#1688216Comment322386"><div>The way we do things at my work:<br/>Latte - served in a roughly 7oz glass.<br/>Flat White - served in a cup about 6oz, just a shot of coffee, milk with art on top.<br/>Cap - same cup as flat white, with chocolate<br/>Piccolo - small latte, somewhere between 3 and 4oz, in a small glass<br/>We don't do the more traditional style caps, but they're quite distinct from a pic anyway.<br/><br/><br/><br/><cite>Bryan Wray said:</cite></div>
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</blockquote> That's a little different of…tag:www.baristaexchange.com,2009-02-04:1688216:Comment:3225302009-02-04T02:59:38.722ZCedrichttps://www.baristaexchange.com/profile/Cedric
That's a little different of what i'm used to. I've never heard of coffee called piccolo. I like the name though.<br />
<cite>Alex said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=2&commentId=1688216%3AComment%3A322433&x=1#1688216Comment322386"><div>The way we do things at my work:<br></br>Latte - served in a roughly 7oz glass.<br></br>Flat White - served in a cup about 6oz, just a shot of coffee, milk with art on top.<br></br>Cap - same cup as…</div>
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That's a little different of what i'm used to. I've never heard of coffee called piccolo. I like the name though.<br />
<cite>Alex said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=2&commentId=1688216%3AComment%3A322433&x=1#1688216Comment322386"><div>The way we do things at my work:<br/>Latte - served in a roughly 7oz glass.<br/>Flat White - served in a cup about 6oz, just a shot of coffee, milk with art on top.<br/>Cap - same cup as flat white, with chocolate<br/>Piccolo - small latte, somewhere between 3 and 4oz, in a small glass<br/>We don't do the more traditional style caps, but they're quite distinct from a pic anyway.<br/><br/><br/><br/><cite>Bryan Wray said:</cite></div>
</blockquote> Thanks, clears things up for…tag:www.baristaexchange.com,2009-02-04:1688216:Comment:3224332009-02-04T01:34:31.427ZBryan Wrayhttps://www.baristaexchange.com/profile/BryanWray
Thanks, clears things up for me.
Thanks, clears things up for me. The way we do things at my wo…tag:www.baristaexchange.com,2009-02-04:1688216:Comment:3223862009-02-04T01:13:10.084ZAlexhttps://www.baristaexchange.com/profile/Alex21
The way we do things at my work:<br />
Latte - served in a roughly 7oz glass.<br />
Flat White - served in a cup about 6oz, just a shot of coffee, milk with art on top.<br />
Cap - same cup as flat white, with chocolate<br />
Piccolo - small latte, somewhere between 3 and 4oz, in a small glass<br />
We don't do the more traditional style caps, but they're quite distinct from a pic anyway.<br />
<br />
<br></br><br></br><cite>Bryan Wray said:</cite><blockquote><div>I've never had someone order a flat white, but I wait for the day when it…</div>
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The way we do things at my work:<br />
Latte - served in a roughly 7oz glass.<br />
Flat White - served in a cup about 6oz, just a shot of coffee, milk with art on top.<br />
Cap - same cup as flat white, with chocolate<br />
Piccolo - small latte, somewhere between 3 and 4oz, in a small glass<br />
We don't do the more traditional style caps, but they're quite distinct from a pic anyway.<br />
<br />
<br/><br/><cite>Bryan Wray said:</cite><blockquote><div>I've never had someone order a flat white, but I wait for the day when it happens. Same thing with the long black, never happened, but I'll be prepared if it does. It's the same as our latte isn't it (flat white)? My question is what is the difference between a piccolo and a latte; then also, what is the difference between a piccolo and a traditional cappuccino. You Aussies... haha.
Oh, and we call shots on top of hot water an Americano, where hot water over shots of espresso is called a mistake, haha. Sparkling water is a Sparkling Americano, but we always serve ours with lemon, lime and orange wedges around the rim (2 of each). Available May-August.<br />
<br />
-bry<br />
<br />
-bry<br />
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<cite>Alex said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?id=1688216%3ATopic%3A317763&page=2#1688216Comment321755"><div>Nothing really - it just doesn't exist, same as a 'flat white' probably means nothing to you. The one cafe that did serve something like this that I've found, however, I think called it a 'sparkling black'<br/><br/><cite>Cedric said:</cite><blockquote><div>So what do you call espresso poured over sparkling water? <cite>Alex said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=1&commentId=1688216%3AComment%3A321110&x=1#1688216Comment321110"><div>A 'long black' where I come from would probably be about the same as your 'americano' - cup full of hot water with a double rist pulled on top, served asap so the customer has an eye-full of that silky brown crema before it dissipates.<br/><br/>Where I work care is taken with every drink. Have-ins all have art on them and if the shot isn't perfect then it's chucked out. Saying that, however, particular care is taken with anything black simply because that's all there is.<br/><br/>On top of that, our espresso isn't restricted to the '30ml in 30seconds' rule. We find that one should be working with the coffee to create the perfect shot, not forcing the coffee to adhere to a largely random set of rules. <br/><br/><cite>Cedric said:</cite><blockquote><div>I like that idea. Ever had a long black? A cup with sparkling water and pour the spro on top. Great summer drink. <cite>Trevor said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=1&commentId=1688216%3AComment%3A318845&x=1#1688216Comment317787"><div>With every espresso, macchiato and con panna we serve a small 4oz glass of sparkling water.</div>
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</blockquote> I've never had someone order…tag:www.baristaexchange.com,2009-02-03:1688216:Comment:3218872009-02-03T20:38:44.604ZBryan Wrayhttps://www.baristaexchange.com/profile/BryanWray
I've never had someone order a flat white, but I wait for the day when it happens. Same thing with the long black, never happened, but I'll be prepared if it does. It's the same as our latte isn't it (flat white)? My question is what is the difference between a piccolo and a latte; then also, what is the difference between a piccolo and a traditional cappuccino. You Aussies... haha.<br />
<br />
Oh, and we call shots on top of hot water an Americano, where hot water over shots of espresso is called a…
I've never had someone order a flat white, but I wait for the day when it happens. Same thing with the long black, never happened, but I'll be prepared if it does. It's the same as our latte isn't it (flat white)? My question is what is the difference between a piccolo and a latte; then also, what is the difference between a piccolo and a traditional cappuccino. You Aussies... haha.<br />
<br />
Oh, and we call shots on top of hot water an Americano, where hot water over shots of espresso is called a mistake, haha. Sparkling water is a Sparkling Americano, but we always serve ours with lemon, lime and orange wedges around the rim (2 of each). Available May-August.<br />
<br />
-bry<br />
<br />
-bry<br />
<br />
<cite>Alex said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?id=1688216%3ATopic%3A317763&page=2#1688216Comment321755"><div>Nothing really - it just doesn't exist, same as a 'flat white' probably means nothing to you. The one cafe that did serve something like this that I've found, however, I think called it a 'sparkling black'<br/><br/><cite>Cedric said:</cite><blockquote><div>So what do you call espresso poured over sparkling water? <cite>Alex said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=1&commentId=1688216%3AComment%3A321110&x=1#1688216Comment321110"><div>A 'long black' where I come from would probably be about the same as your 'americano' - cup full of hot water with a double rist pulled on top, served asap so the customer has an eye-full of that silky brown crema before it dissipates.<br/><br/>Where I work care is taken with every drink. Have-ins all have art on them and if the shot isn't perfect then it's chucked out. Saying that, however, particular care is taken with anything black simply because that's all there is.<br/><br/>On top of that, our espresso isn't restricted to the '30ml in 30seconds' rule. We find that one should be working with the coffee to create the perfect shot, not forcing the coffee to adhere to a largely random set of rules. <br/><br/><cite>Cedric said:</cite><blockquote><div>I like that idea. Ever had a long black? A cup with sparkling water and pour the spro on top. Great summer drink. <cite>Trevor said:</cite><blockquote cite="http://www.baristaexchange.com/forum/topics/when-customers-order-espresso?page=1&commentId=1688216%3AComment%3A318845&x=1#1688216Comment317787"><div>With every espresso, macchiato and con panna we serve a small 4oz glass of sparkling water.</div>
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